Help Center
Quick Start Guide
Enter M3U8 URL
Paste your M3U8 stream URL into the input field on the main page. The URL should end with .m3u8 extension.
Click Play
Press the play button (▶) or hit Enter to start streaming the video content. The player will automatically detect the best quality available.
Enjoy Streaming
Use the video controls to play, pause, adjust volume, seek through the content, and toggle fullscreen mode.
Advanced Features
Adaptive Bitrate Streaming
- ✓Automatically adjusts quality based on network speed
- ✓Seamless quality switching during playback
- ✓Optimizes for smooth viewing experience
Player Controls
- ✓Play/Pause with spacebar
- ✓Volume control with arrow keys
- ✓Fullscreen mode (F key or double-click)
- ✓Seek with left/right arrow keys
Troubleshooting
🚫 Video Won't Play
Common Causes:
- Invalid or broken M3U8 URL
- Server doesn't support CORS (Cross-Origin Resource Sharing)
- Network connectivity issues
- Geo-blocked content
Solutions:
- Verify the M3U8 URL is correct and accessible
- Test the URL in a different browser or device
- Check if the stream works in other M3U8 players
- Contact the content provider about CORS settings
⏳ Slow Loading or Buffering
Common Causes:
- Slow internet connection
- High server load
- Large segment sizes
- Network congestion
Solutions:
- Check your internet speed (recommended: 5+ Mbps for HD)
- Close other bandwidth-intensive applications
- Try switching from WiFi to mobile data or vice versa
- Wait a few minutes and try again
- Use a VPN if geo-blocking is suspected
🎵 Audio/Video Quality Issues
Common Issues:
- Audio and video out of sync
- Poor video quality
- No audio or distorted sound
- Pixelated or choppy video
Solutions:
- Quality depends on the source stream's encoding
- Refresh the page and reload the stream
- Check if your device meets minimum requirements
- Enable hardware acceleration in browser settings
- Update your browser to the latest version
📱 Mobile Device Issues
Common Problems:
- Video not playing on mobile
- Small video size on phone
- Audio continues when screen is locked
Mobile Tips:
- Tap the fullscreen button for better viewing
- Rotate device to landscape mode
- Ensure sufficient battery and stable connection
- Close other apps to free up memory
Supported Formats & Specifications
Video Formats
Primary format, best compatibility
Adaptive bitrate streaming
Direct video file playback
Audio Formats
High-quality audio codec
Universal compatibility
Modern web audio
Technical Specifications
4K (3840×2160)
24, 25, 30, 50, 60 FPS
1 Mbps - 100 Mbps
Browser Compatibility
Chrome
Fully Supported
Version 80+
Firefox
Fully Supported
Version 75+
Safari
Native HLS
Version 13+
Edge
Fully Supported
Version 80+
⚠️ Compatibility Notes
- • Internet Explorer is not supported
- • Some older mobile browsers may have limited functionality
- • Enable JavaScript for full functionality
- • Hardware acceleration improves performance
Need More Help?
If you're still experiencing issues or have questions not covered here, we're here to help!
📧 Technical Support
For technical issues, bugs, and feature requests
💬 Community Forum
Get help from other users and share tips
📚 Documentation
Comprehensive guides and API documentation
Quick Tips for Better Support
- • Include the M3U8 URL you're trying to play (if not private)
- • Mention your browser and operating system
- • Describe the exact error message or behavior
- • Check browser console for error messages (F12 → Console)